The Certificate in Global Workplace Practice is a new program offered for the first time by Careers Service at the University of Wollongong in 2008. It targets international students and seeks to improve their graduate/employability skills, which literature shows is a need common to Australia and Australian universities. This paper describes the program and in particular the first student evaluation, offering demographic and qualitative feedback to support incremental improvements to the program and to try and explain the student attrition rates. This program’s strategy for improving International Student Satisfaction has had a positive impact. The majority of students not completing can primarily be attributed to their inability to juggle the seminars and activities on top of their main degree commitments – something that has always been a factor in Careers Service Programs which are ‘add ons’ to full or part-time study.

Keywords: international student, workplace skills, new program, evaluation, employability